Privacy Policy
At Starlight Gaming Retreat, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide when using our services, including visiting our website or staying at our resort. Your trust is important to us, and we are dedicated to maintaining the confidentiality and security of your information.
1. Information We Collect
We collect personal data from you when you interact with our services in various ways, including:
- When you make a booking or reservation through our website or customer service.
- When you participate in our gaming activities or events.
- When you sign up for newsletters, promotions, or exclusive offers.
- When you provide feedback, testimonials, or engage with us on social media platforms.
The types of information we collect may include your name, email address, phone number, billing information, preferences, and demographic details such as age or location.
2. How We Use Your Information
We use the personal information collected from you to provide and improve our services. This includes:
- Processing bookings, reservations, and gaming participation requests.
- Personalizing your experience during your stay or gaming activities.
- Providing customer support and responding to your inquiries or requests.
- Sending you information about upcoming promotions, events, and offers based on your preferences.
- Improving our website, services, and overall guest experience through analysis and feedback.
- Complying with legal obligations or protecting the safety and security of our guests, staff, and property.
3. Sharing Your Information
Starlight Gaming Retreat does not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in delivering our services, such as payment processors, marketing platforms, and IT support.
We ensure that these partners comply with strict privacy and security standards and only use your data for the purposes specified in this policy.
We may also disclose your information if required by law or in response to legal processes, such as subpoenas or court orders, to protect our rights or the safety of others.
4. Security of Your Information
Your privacy and the security of your information are top priorities for us. We have implemented technical, administrative, and physical measures to protect your data from unauthorized access, disclosure, or misuse. Our website is encrypted, and we follow industry standards to safeguard sensitive information, such as payment details.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We recommend using strong passwords and being cautious when sharing personal information online.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. If you would like to exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable privacy laws and ensure your rights are respected.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, improve website performance, and deliver relevant content. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
7. Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "last modified" date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please don't hesitate to reach out to us. You can contact us at [email protected], or call us at +91-12345-12345. Our team is available to assist you with any inquiries or concerns you may have.
Last Modified: 16.09.2024